Privacy Policy

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and mailing address when you fill out a contact or care request form.
• Care-Related Information: Details about the person needing care, including health conditions, care needs, and scheduling preferences — provided voluntarily through our forms.
• Employment Information: Name, contact details, work history, and references submitted through our caregiver application form.
• Usage Data: Browser type, IP address, pages visited, and time spent on the site, collected automatically via standard web server logs.

We use the information we collect to:

• Respond to care inquiries and schedule consultations
• Process caregiver employment applications
• Communicate with you about our services
• Improve our website and service offerings
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who assist us in operating our website or conducting our business (e.g., email service providers), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our website may not function properly.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain communications from us

To exercise any of these rights, please contact us using the information below.

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: (513) 380-3482
• Service Area: Ohio